Contact Us

 

 

Secure Email

Use our secure contact form to send us an email that includes sensitive or confidential information, knowing that it will be safe.

Phone

Call us Toll Free at 1-800-285-2216 or call our 24 Hour Bank by Phone System Toll Free at 1-888-588-6272.

Card Management & 24/7 Debit Card Support

1-800-285-2216 - follow the prompts to reach a card specialist.
1-800-472-3272 - to report lost or stolen Visa Check card or ATM card.
1-833-221-8644 - Debit Card Support - after hours
1-800-567-3451 - Card Pin Support
1-800-992-6202 - Spanish

In Person

Visit any one of our branch locations during business hours to talk to us face to face!

Contacts by Location

AUSTIN / OREGON (800) 285-2216 

LOANS

Mark Garrison

Senior Loan Officer
Austin Market
NMLS# 518240

mgarrison@mcbanktx.com

Benjamin Beckman

Northwest Market President
bbeckman@mcbanktx.com

EARLY (325) 646-0313

 

LOANS

Bobby Martin

Senior Lender
Senior Vice President
NMLS # 495980

bmartin@mcbanktx.com

 

Wendy Harris

Senior Loan Officer
NMLS# 509857

wharris@mcbanktx.com

CUSTOMER RELATIONS SPECIALISTS

Haley Spieckerman

Customer Relations Specialist
hspieckerman@mcbanktx.com

Kori Posey

Customer Relations Specialist
kposey@mcbanktx.com

Maria Morales

Customer Relations Specialist
mmorales@mcbanktx.com

Maggie Newton 

Customer Service Lead
mnewton@mcbanktx.com

Jennifer Guthery

Vice President
Early Market Operations Manager
jguthery@mcbanktx.com

GOLDTHWAITE (325) 648-2216

LOANS

David Denos

Chief Credit Officer
NMLS#2342056

ddenos@mcbanktx.com

Epi Balencia

Loan Officer
NMLS# 909088
ebalencia@mcbanktx.com
 

 

 

 

 

CUSTOMER RELATIONS SPECIALISTS

Jessica Balencia

Operations Manager
jbalencia@mcbanktx.com

Alejandra Arredondo

Customer Relations Specialist
aarredondo@mcbanktx.com

Gail Brooks

Customer Relations Specialist
gbrooks@mcbanktx.com

Lorraine McFarland

Customer Relations Specialist
lmcfarland@mcbanktx.com

HAMILTON (254) 386-4461

LOANS

Mandy Blackwell

Senior Loan Officer
NMLS# 509858

mblackwell@mcbanktx.com

Kay Reed

Loan Officer
NMLS# 1722073

kreed@mcbanktx.com

CUSTOMER RELATIONS SPECIALISTS

Jollene Elliott

Customer Relations Specialist
jelliott@mcbanktx.com

Mashell Thompson

Customer Relations Specialist
mthompson@mcbanktx.com

HICO (254) 796-4221

LOANS

Nikki Keller

Operations Manager
NMLS# 1849312

nkeller@mcbanktx.com

Aaron Shacklett

Senior Loan Officer
NMLS# 1557103

ashacklett@mcbanktx.com

CUSTOMER RELATIONS SPECIALISTS

Laurel Hyles

Customer Relations Specialist
lhyles@mcbanktx.com

Mary Jimenez

Customer Relations Specialist
mjimenez@mcbanktx.com

Tech Support (325) 648-2216

Brady Rountree

Chief Information Officer/IT Manager/
Security Officer
Senior Vice President

brountree@mcbanktx.com

Briana Guthrie

Vice President
Senior IT Support

bguthrie@mcbanktx.com

Richie Rich

IT Support
crich@mcbanktx.com